PROBLEM STATEMENT
Following an initial engagement with Spinnaker to help redesign and deploy a Manugistics Demand and Fulfillment planning solution, the US division of a leading global beverage manufacturer chose to enhance the productivity of their internal teams by using outsourced supply chain planning and systems support personnel from Spinnaker.

APPROACH
The client’s requirement for outsourced supply chain planning personnel was the result of seasonal workload variations and staffing challenges. Spinnaker had previously and was continuing an implementation of Manugistics with the client, so there was a knowledge that Spinnaker provides excellent professionals. As a result, Spinnaker was able to seamlessly augment the client’s team by placing a resource with deep knowledge of supply chain management, Manugistics, and the beverage industry.

In terms of systems support, the client required a specialist resource with significant Manugistics technical expertise to be available on a part-time basis to support key systems and business processes. Spinnaker’s resource provides off-site support including monitoring and resolving any issues with systems and batch processes, implementing minor systems enhancements, and ensuring that systems output and reports are available in a timely fashion to support Sales and Operations Planning (S&OP) business processes.

RESULTS
Spinnaker’s outsourced supply chain planning and systems support personnel provide the client with a flexible option to supplement their internal resources and tap into Spinnaker’s deep pool of supply chain expertise. The planners seamlessly planned and managed the import of over one million cases of wine per year and supported all Manugistics systems and the Sales and Operations Planning (S&OP) processes. Additionally, because of the deep Spinnaker experience implementing Manugistics, the parameters and processes for using the tools were enhanced dramatically in the process. Spinnaker was continual engaged to them assist the Domestics products group to enhance their use of Manugistics.