Spinnaker Support offers the most comprehensive, global set of services. Our unique business model differentiates us from all other competitors.

Highlights:

• Critical bug fixes and issue resolution
• Year-end tax and regulatory updates
• 7 x 24 x 365 availability
• 30-minute initial contact response time
• Named support engineer with direct dial and email access
• Global support: North America, Europe and Asia
• Assist in troubleshooting custom code issues
• Implementation and upgrade support
• Interoperability support
• Performance tuning support
• Consulting for JD Edwards reporting and other customizations