Spinnaker Returns Solutions – Discover Value in Your Returns

Numerous companies have improved their returns processes by working with Spinnaker. Contact us to discuss your current challenges and learn how we could help.

Spinnaker Returns solutions help companies to optimize operations, streamline processes, and enhance enabling technologies. Acting as an extension of your organization, Spinnaker takes on the burden of managing a company’s returns program -- allowing them to focus on core competencies, while we work to decrease overall supply chain costs and recover more value from returned assets.  

Studies have found that on average manufacturers spend between 8% to 15% of sales on returns.  When executives realize that many of these returned products possess significant residual value, they quickly find the time and resources needed to improve the reverse logistics function. Experience indicates that transforming your returns processes could result in increasing profits by as much as 5%!

Spinnaker Returns services include:

• Asset Recovery (receiving, inspection, classification)
• Remanufacture (testing, repair, certification/warranty)
• Inventory Management (planning, tracking, optimizing)
• Warehousing & Distribution (material handling, repack/re-label,
  transportation management)
• Value-Added Services (RMA management, remarketing, recycling)
• Returns Technology Services ('on-demand' returns, technology
  enhancement services)

Companies in industries such as Telecom/Storage/High Tech, Medical Device/Healthcare, and Heavy Industrial Manufacturing, have learned firsthand how Spinnaker’s services help to reduce transportation and logistics costs, optimize inventory, improve productivity, minimize supply-demand imbalances…and much more.

With Spinnaker’s Returns Solutions, you get unmatched expertise combined with a proven methodology, for maximum results.  Contact Us today to learn how we can help you turn your returns into profit.

What our clients have to say:

“Outsourcing our warehousing and materials management operations to Spinnaker helped us cut our costs by more than 15%. That wasn’t the only benefit, in just a few short months Spinnaker has proven an ability to find improvements within our business model, manage operational risk and help us better serve our customers. …I guess I expected that the transition could encounter some glitches, but the Spinnaker team did a great job minimizing these and has really exceeded all my expectations.” – Remanufacturing Development Director -Telecommunications Equipment

“We have worked with the Spinnaker Team for many years involving Materials Management and Third Party Logistics.  The partnership has been one of continued success due to the quality of both the Spinnaker Management and Staff.  Our work with the Spinnaker Team has lead to increased efficiencies in multiple areas due to their expertise and, in particular, their flexibility to meet the specific needs of their customer.” – Global Logistics Operations Director - Semiconductor

“By providing strategic thinking to quality processes and planning, the Spinnaker team has brought immeasurable value to (us). We’re working just as hard as we always have, but with the help of the Spinnaker team, we are working smarter.” – Senior Director - Electronics Manufacturer