Operational Performance Improvement services focus on assessing the current state through a detailed value stream map and collaboration effort.  We employ our successful five lenses approach, which focuses on people, process, technology, policies, and metrics, to systematically assess key operations.  Spinnaker leverages a combination of industry knowledge and best practices to drive maximum value from operational improvements. We apply leading process improvement methodologies such as Lean, Six Sigma, and Kaizen.  Spinnaker works with our clients to identify the desired state and develop an improvement roadmap to address gaps and benchmark best in class practices that incorporate Key Process Indicators and sustaining metrics in the following areas:

  • Customer Focus
  • Just in Time
  • Quality
  • Standard Work
  • Stability
  • Kaizen
  • Accountability
  • Urgency
  • Leadership

In addition to helping clients execute one-time improvement projects, we focus on helping develop organizational capabilities through focused training activities. A typical operational performance improvement focuses both on driving immediate value and creating an environment of continuous improvement.