Spinnaker’s Returns Management Strategy and Roadmap services help our clients develop the future state strategy, organizational design, business processes, and technology requirements to develop a plan for implementation that is both realistic and effective.  A typical assessment and roadmap project may focus on one or more of the following key areas:    

  • Returns Business Planning
  • Inbound Returns Order Management
  • Reverse Supply Chain Execution
  • Outbound Order Management      

We structure assessment and roadmap engagements to tackle the most important challenges your company faces.  Our holistic view of the problem and address policy, process, technology, organizational capability, and metrics to arrive at a comprehensive Future State Roadmap.  Spinnaker’s deep consulting experience provides a clear, concise plan for your returns management that helps clients achieve their key business objectives.