"I have been doing business with various vendors for over 30 years and this support team is the best I have EVER seen! Spinnaker responds immediately to our requests and runs them through to completion in short order. They know our systems far better than we do and go the extra mile to help wherever they can."

- Craig Honour, CIO, Atlantic Marine

Read more about happy Spinnaker support customers

Spinnaker is dedicated to providing world-class support for your JD Edwards WorldSoftware, OneWorld and EnterpriseOne applications. As a third-party provider, we can offer significant cost savings and personalized support versus your current provider.

 

Spinnaker support customers benefit from:

• Cost savings: save a minimum of 50% on annual maintenance support costs
• 24 x 7 x 365, global support with Spinnaker's guaranteed 30-minute response time
• Spinnaker support professionals speak a variety of languages for seamless global support
• Seasoned support engineers who average 13 years of experience with JD Edwards software
• Complete support for your tax and regulatory requirements
• Dedicated, named support team so you speak to the same support person every time
• Installation, upgrade, and operational support
• Customized, proactive fixes to common problems

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