Strategic Consulting Services

Advise best-in-class supply chain strategy, business case and roadmap development with change management strategies.

  • Supply Chain Strategy, Assessments & Roadmaps

  • Supply Chain Network Design

  • Organizational Design, Training, and Capability Development

  • Program Management

  • Change Management 


​Supply Chain Strategy, Assessments & Roadmaps


Spinnaker SCA uses a focused methodology to quickly appraise your current state against relevant leading practices and, working with your team, develop the supply chain vision that’s right for your business. We give a frank evaluation of your current supply chain processes and tools, and our planning approach for the path forward provides clear explanation of the value on offer and the strategies to truly adopt the target practices. While the scope of each assessment is tailored to the needs of individual clients, we leverage a set of common tools and approaches, reliably delivering client results through a unique combination of value and speed by focusing on three main objectives:

  • Demonstrate understanding of current supply chain operations and capabilities

  • Identify the gaps between current supply chain capabilities and achievable supply chain performance

  • Develop a future-state design and improvement roadmap to enable real improvements in organizational capabilities, processes, and technology solutions

 

Our structured methodology breaks down these activities into distinct project phases described in the graphic below, each phase producing well-defined deliverables that quickly establish clarity about the targeted transformation.
 

 

Our methodology assures that we address the core supply chain activities with the greatest impact on cost, inventory, and service. We also examine the customer and product base that your supply chain must consider, because one-size-fits-all is seldom the right answer.

While the scope of each assessment is determined by company need and priorities, typical assessment scope may include:

  • Sales & Operations Planning / Integrated Business Planning

  • Network Design & Sourcing

  • Demand Planning

  • Capacity Planning

  • Inventory Planning

  • Supply Planning

  • Order Promising
     

Rising above the typical silos and taking an end-to-end look often reveals critical gaps and issues that fall into the cracks in traditional organizations. An assessment and roadmapping exercise is frequently “self funding” and can help you transform your supply chain from a cost center to a revenue driver.

 

Supply Chain Network Design  

Make better decisions on where to locate facilities and how to source demand across global supply networks. Respond to major business events like mergers by rebalancing your supply chain, leveraging shared resources and eliminating duplication. Tune your distribution and logistics models to your service objectives while reducing working and invested capital.

 

Spinnaker SCA’s practical approach to network design blends sophisticated modeling and analysis with creative thinking and years of experience to deliver pragmatic, effective solutions to complex supply chain design challenges. Spinnaker SCA leverages Supply Chain Guru® by LLamasoft to provide supply chain modeling and optimization services for our clients. In addition, Spinnaker SCA also partners with JDA and SAP to provide cutting-edge modeling solutions. Beyond these partnerships, our consultants have experience in numerous supply chain optimization tools such as IBM/LogicTools, SAP/SmartOps, Oracle SNO, and Blue Yonder.

Organizational Design, Training, and Capability Development

By their nature, supply chain processes involve many functions in the traditional hierarchical organization. Designing the ideal organization with supply chain performance in mind requires both horizontal and vertical perspectives and must account for the impact of change on many departments and roles. Often ignored because it is hard to identify and measure, organizational alignment and readiness are in fact essential ingredients of supply chain transformation success.

Spinnaker SCA’s Organizational Design approach is a complete and systematic process for assessing, designing, and implementing organizational change. It comprehends not just the logical but the political and emotional dimensions involved with business transformations, as well. Spinnaker SCA leverages leading practices to define a reliable framework for assessing core capabilities and identifying opportunities.

OD assessment must consider:

  • Recent and impending business changes, such as mergers, acquisitions, or major internal strategy changes

  • Current organizational structure performance, origins, and concerns

  • Cultural norms and conflicts​

 

Pursuing such questions helps to address complex interdependencies and assists the organization in aligning across all dimensions of organizational design to match profit and growth objectives with a suitably skilled, trained and coherent workforce.

 

Spinnaker SCA can assist with:

  • Organizational assessment

  • Future-state organizational requirements, structure, and sizing

  • Transition planning and transition management

  • Training & Capability Development


Because business change also changes the roles, job functions, and essential skill sets of employees, a key part of Spinnaker SCA’s organizational capability focus is on training. Our approach offers comprehensive, strategic and cost-effective training solutions using a framework that is efficiently tailored for specific organizational needs or groups.

Training employees effectively as part of business transformation reduces project risk and churn, and helps assure continued workplace performance in often turbulent environments. It helps reinforce other components of the change management strategy, improving awareness, understanding, and acceptance. Spinnaker advocates role-based training plans that sharpen role clarity for the impacted employees or groups and ensures that the right stakeholders get the right types and levels of training.

Spinnaker SCA has exceptional depth of service offerings when it comes to Blue Yonder technologies and solutions. Our training services span the full range of Blue Yonder functional modules and range from introductory orientation and end-user capability development to strategic functional and performance optimization. Spinnaker SCA’s training services are seamlessly integrated within our organizational change management framework and address the full range of user and stakeholder adoption and capability needs for exemplary results.​

  • End-User Skills Assessment

  • Training Methods and Effectiveness Design

  • Curriculum Development and Design

  • Training Development and Execution

  • Custom manuals, guides and training databases configured with client data

  • Re-usable Collateral

  • Customized User Assessments and Certifications

  • Training Roadmaps for continuous improvement

  • Training Audits and Post-training Assessment​

 

Complementary to training is Organizational Enablement (OE): facilitating the effective transfer of specific knowledge among designated participants. It is especially essential when external resources have collaborated on supply chain projects and preservation of their specialized knowledge is critical to ongoing processes and decisions. The vital benefit of OE is demonstrable self-sufficiency at both a program team level and location-specific level.

Performance Improvement / Program Management

Your planners and your systems are frequently more in conflict than in concert. A recurring reality of planning systems implementations is that planners and their traditional roles are not effectively reconciled with the framework imposed by new systems. Features that were desired remain dormant, and sideband planning decisions continue to be made in Excel. Spinnaker SCA has conducted many repair and remediation efforts that exposed the missing components of effective process leverage and helped companies introduce skills and perspectives that finally allowed both planner and system to help each other perform as intended.

 

High-performing planning processes require attention to the data, parameters, and rules that drive planning logic and decisions. Spinnaker SCA brings many years of expertise in not just the practices themselves, but in the realistic change management effort that is required to align accountability, capability, and culture with the expectations of advanced demand, supply, and inventory planning.
 

The scope of Spinnaker SCA’s Supply Chain Planning improvement services includes:

  • Program / Project Management

  • S&OP / IBP Design & Facilitation

  • Demand / Supply / Inventory Planning Process Engineering and Implementation

  • Planning Systems Implementation and Enhancement

  • Solution Audits and Testing

  • Process and System Training

 

Change Management 

As a horizontal process that affects many in the organization, supply chain process and technology changes have major implications for managing change from an organizational perspective as well. Spinnaker SCA’s holistic approach to change management helps companies surmount the traditional resistance to change to ensure successful transformation outcomes. Managing change is highly complex; our approach is designed to engage stakeholders early and often so they acquire ownership and become vested in the changes.

Change management activities include communications, education, knowledge transfer, and organizational enablement, but also emphasize tenacious individual engagement and advocacy. They align to a well-understood change curve, driving important change outcomes over a project lifecycle. At key points along this curve, Change Management teams assesses stakeholders to gauge progress and helping the project team identify specific issues and target approaches for tactical needs.

Spinnaker SCA’s change framework is bottoms-up and top-down, focusing on three essential dimensions of successful change:

  • Leadership Alignment

  • Stakeholder Alignment

  • Location Readiness

 

There is always a “Valley of Despair” in every project. Spinnaker SCA’s change management helps companies prepare for and counter this challenge, turning resistance into support and uncertainty into confidence.

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